Contact Us


All Customer Service & Claim Enquiries:


    Freephone     0800 169 7733
(between 9am - 5:30pm Monday to Friday)

Combined InsurancePO Box 683, Winchester, SO23 5AH

Headquarters: Combined Insurance, The Chubb Building ,100 Leadenhall Street, London EC3A 3BP, United Kingdom

Please note: To help us help you as quickly as possible, please quote your account number at all times when contacting us. You may also be able to find the answer to your question in our FAQs section.
How to complain:
We value customer feedback and recognise the importance of addressing a complaint promptly and effectively. In the event that you have a complaint please contact our Customer Services Department at the above address, call our freephone number of 0800 169 7733, or email

You may approach the Financial Ombudsman Service for assistance if you are not satisfied with our final response. 

Contact details are:

Financial Ombudsman Service, Exchange Tower, Harbour Exchange Square, London, E14 9SR

Phone: 0800 023 4 567 - calls to this number are now free on mobile phones and landlines

or 0300 123 9 123 - calls to this number costs no more than calls to 01 and 02 numbers.


Fax: 020 7964 1001

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